Privacy Policy
Last updated: 9 November 2026
This policy explains how your personal data is processed when you use Deep through the iPhone app (the “App”) or the web version (app.deepglb.com, the “Web”). It also applies to this website (deepglb.com). Deep is provided from Türkiye and this policy is prepared in line with the Turkish Personal Data Protection Law No. 6698 (“KVKK”). If you are in the European Union or the European Economic Area, the General Data Protection Regulation (“GDPR”) also applies to you.
1. Data controller
Tuğçe Çakmak (sole proprietorship)
Zekeriyaköy Mah. Tarakçı Cad. Frezya Evleri A3 Blok No: 16 C, Sarıyer / Istanbul, Türkiye
Email: destek@deepglb.com
2. In short
- Calculations happen on your device. Your name, birth details and analyses are stored only on your own device (your phone or your browser), in both the App and the Web; they are not sent to our server.
- The iPhone and Android apps have no accounts. Subscriptions are bought through Apple or Google Play.
- On the Web you create an account. Our server only keeps your email address, an irreversible hash of your password and your subscription status. Payments on the web are taken by a licensed payment institution; your card details never reach us.
- No advertising, no advertising-related tracking and no sale of personal data.
3. What data do we process?
| Data | Why | Where |
|---|---|---|
| Preferred name, full legal first name, surname, birth surname | Calculating name-based number analyses | Only on your device |
| Date, time and place of birth | Personal analysis, energy and timing calculations | Only on your device |
| Gender, relationship status | Tailoring suggestions to you | Only on your device |
| Name, full legal name and birth details of people you add in Deep Connections | Calculating the compatibility analysis | Only on your device |
| Suggestions and routines you check off, theme and language preference | Maintaining your experience | Only on your device |
| Email address, irreversible password hash, session record (Web only) | Creating your account and secure sign-in | Our server (Cloudflare) |
| Subscription information: anonymous user ID, purchase record (App only) | Verifying your subscription | Apple or Google, and RevenueCat |
| Your email address and the content of account notifications (Web only) | Sending account emails such as password reset links (no advertising or newsletters) | Resend (email delivery service) |
| IP address and technical logs | Security and abuse prevention (e.g. sign-in attempt limits) | Our server (Cloudflare), short-term |
4. Third parties
Resend
Service emails about your Web account (for example password reset) are sent through the email delivery service of Resend, Inc. (USA) from servers in the European Union (Ireland). Only your email address and the email content are passed to Resend.
Cloudflare
This website and the Web run on the infrastructure of Cloudflare, Inc. (USA); your Web account (email, password hash, subscription status) is stored in Cloudflare’s database service.
Web payments
New purchases on the web are temporarily unavailable. When sales reopen, payments will be taken by a licensed payment institution. Your card details are entered directly with the payment institution and never reach us; it only shares what we need to link the purchase to your account (email address, order and payment status). The payment institution used will be named in this section before sales reopen.
Apple, Google and RevenueCat
Subscription payments in the iPhone app are handled entirely by Apple (Apple Privacy Policy) and in the Android app entirely by Google Play (Google Privacy Policy); your payment details never reach us. We use RevenueCat, Inc. (USA) to verify whether your subscription is active; only a randomly generated anonymous user ID and the purchase record are shared with RevenueCat (RevenueCat Privacy Policy).
Google Fonts
The App, the Web and this website may load fonts via Google Fonts. In doing so, your device’s IP address may be transmitted to Google.
5. International transfers
Cloudflare, Resend, RevenueCat and Google are service providers based in the USA. When these services are used, your personal data (your Web account details, web payment details, anonymous subscription ID or IP address) may be transferred to servers abroad. These transfers take place only to the extent necessary to provide the service and in accordance with the transfer conditions of KVKK Art. 9 and, where applicable, the GDPR.
6. Information about other people
When you add someone else’s information (your partner, your child, a relative) to Deep Connections, you confirm that you are entering it with that person’s knowledge and consent, or as their guardian. This information is also stored only on your device.
7. Browser storage and cookies
The Web uses your browser’s local storage to keep your profile and analyses and to keep you signed in. This is strictly necessary for the service to work. We do not use advertising or tracking cookies.
8. Retention and deletion
- Data kept on your device is deleted when you delete the App or clear your browser data.
- Your Web account details are kept while your account is open; to delete your account, write to destek@deepglb.com. Deletion requests are completed within 30 days.
- Purchase and invoice records are kept for the periods required by tax and commercial law, after which they are deleted or anonymised.
- Technical security logs are kept for a short time and deleted regularly.
- App subscription records are kept by Apple, Google and RevenueCat in line with their own legal retention obligations.
9. Legal basis
Your data is processed because it is necessary for entering into and performing our contract with you (KVKK Art. 5/2-c; GDPR Art. 6(1)(b)), to comply with our legal obligations such as keeping invoice records (KVKK Art. 5/2-ç; GDPR Art. 6(1)(c)), and on the basis of our legitimate interest in the security and improvement of the service (KVKK Art. 5/2-f; GDPR Art. 6(1)(f)).
10. Your rights
You have the right to learn whether your data is processed, to request information about it, to know its purpose and the third parties it is shared with, to request correction, deletion or destruction, to object, and to claim compensation for damages (KVKK Art. 11). If the GDPR applies to you, you also have the rights of access, rectification, erasure, restriction, data portability and objection, and the right to lodge a complaint with your local data protection authority. Send your requests to destek@deepglb.com; we reply within 30 days.
11. Age
Deep is designed for users aged 13 and over. We recommend that users under 18 use Deep with the knowledge of their parent or guardian. You must be over 18 to buy a Web subscription.
12. Changes
We may update this policy. We will announce significant changes in the App, on the Web or on this page.
This English version is provided for convenience. In case of any discrepancy, the Turkish version prevails.