Terms of Use

Last updated: 9 November 2026

By using Deep through the iPhone app (the “App”) or the web version (app.deepglb.com, the “Web”), you agree to these terms. Deep is provided by Tuğçe Çakmak (sole proprietorship, Sarıyer Tax Office, Zekeriyaköy Mah. Tarakçı Cad. Frezya Evleri A3 Blok No: 16 C, Sarıyer / Istanbul, Türkiye).

1. What is Deep?

Deep is a digital guidance app designed for self-awareness and well-being. Deep uses details such as your date of birth and name only as inputs to its own calculation engine, and turns them into personal self-awareness reports, daily reflection questions, guided practices and personal routines. Deep does not offer fortune-telling, divination or predictions of the future; all content is for introspection and personal growth.

2. Important notice: Deep is not a health service

3. Subscription

A paid subscription is required to access Deep’s reports and modules; Deep SOS is always free. A subscription can be bought in three separate ways, and each is valid in its own channel.

3.1 iPhone app (App Store)

• Plans: monthly and yearly. Current prices are shown in the App, in your local currency, before you purchase.
• Payment is charged to your Apple Account when you confirm the purchase.
• Your subscription renews automatically for the same period and price unless it is cancelled at least 24 hours before the end of the current period. The renewal is charged within the 24 hours before the period ends.
• You can manage and cancel your subscription on your iPhone under Settings → [your name] → Subscriptions. Cancellation takes effect at the end of the current period; you keep access for the remaining time.
• Refund requests are subject to Apple’s policies and are submitted to Apple via reportaproblem.apple.com.
• We may change prices in the future; changes apply to existing subscriptions in line with Apple’s notification rules.

3.2 Android app (Google Play)

• Plans: monthly and yearly. Current prices are shown in the App, in your local currency, before you purchase.
• Payment is charged to your Google Play account when you confirm the purchase.
• Your subscription renews automatically for the same period and price unless it is cancelled.
• You can manage and cancel your subscription in Google Play Store → your profile picture → Payments & subscriptions → Subscriptions. Cancellation takes effect at the end of the current period; you keep access for the remaining time.
• Refund requests are subject to Google Play’s policies and are submitted through Google Play.

3.3 Web (app.deepglb.com)

• New purchases on the web are temporarily unavailable while we update our payment system. When sales reopen, the seller will be Tuğçe Çakmak (sole proprietorship), payments will be taken through a licensed payment institution, and the current sales terms will be published in this section.
• Plans: in Türkiye, monthly TRY 299.99 and yearly TRY 2,499.99 (VAT included, charged in Turkish lira); in other countries, monthly USD 7.99 and yearly USD 59.99. Local currency and applicable taxes are shown at checkout before you purchase.
• Before purchasing you accept these Terms of Use and the Cancellation and Refund Policy.
• Your subscription renews automatically for the same period and price unless cancelled. You can cancel any time in app.deepglb.com → Profile → Subscription. Cancellation takes effect at the end of the current period; you keep access for the remaining time.
• You may request a refund, without giving a reason, within 14 days of the first payment and of each renewal. Details: Cancellation and Refund Policy.
• We may change prices in the future; changes apply to existing subscriptions only after we notify you by email before your next renewal.
• A web subscription is valid on the web only; an App Store or Google Play subscription cannot be used on the web, and a web subscription cannot be used in the mobile apps.
• On the web you create an account with email and password. You are responsible for the security of your account and the confidentiality of your password. To delete your account and data, write to destek@deepglb.com.

4. Accurate information

Analyses are calculated from the information you enter. You are responsible for entering your birth details and (if your surname has changed) your birth surname correctly. You may enter information about other people only with their knowledge and consent, or as their guardian.

5. Intellectual property

Deep’s name, logo, design, texts and software belong to Tuğçe Çakmak and may not be copied or reproduced without permission.

6. Limitation of liability

Deep is provided “as is”. To the extent permitted by applicable law, no liability is accepted for indirect damages arising from decisions made on the basis of the content in the App. Your statutory rights as a consumer remain unaffected.

7. Apple-related terms

Because the App is offered through the App Store, Apple’s Standard End User License Agreement (EULA) also applies. In case of conflict between these terms and the Apple EULA, the provision more favourable to the user applies.

8. Governing law

These terms are governed by the laws of the Republic of Türkiye. If you are a consumer residing in the EU, you also benefit from any mandatory consumer protection provisions of the law of your country of residence.

9. Contact

destek@deepglb.com

This English version is provided for convenience. In case of any discrepancy, the Turkish version prevails.